DELIVERY AND SHIPMENT

Yunhua company can offer customers with different terms of delivery. Customers can choose shipping way by sea or by air according to urgency priority. YOO HEART packaging cases can meet sea and air freight requirement. We’ll prepare all files like PL, the certificate of origin, invoice and other files. There is a worker whose main job is make sure every robot can be delivered to customers port without a hitch in 40 working days.

After sale service
Every customer should know YOO HEART robot good before they buy it. Once customers have one YOO HEART robot, their worker will have 3-5 days free training in Yunhua factory. There will be a Wechat group or WhatsApp group, our technicians who are responsible for after sale service, electrical, hard ware, software, etc, will be in. If one problem happens twice, our technician will go to customer company to solve the problem.

FQA
Q1. What about the requirement for laser welding ?
A. For materials, it must no High reflective material, this will cut off the power of laser source,
For fitting-up error, it must be less than 0.2~0.5mm, if the gap is very bigger, it not suitable for laser welding,
For thickness of plate, normally it is less than 5mm

Q2. what about the advantage of laser welding robot?
A. there are a lot of advantage for robot laser welding, like good welding performance, good welding speed, and low cost, etc.

Q3. is it easy to learn robot laser welding?
A. compared with robot arc welding, it has some requirements for operator. If operator follows our teaching, it will cost about 3~5 days can operate robot laser welding.

Q4. what about the spare parts for laser welding robot?
A. The main spare parts is the glass for laser welding

Q5. Can I use it for welding big thickness plate?
A. From theory, it can be used, but the cost will be very high, and it’s not suggestable.