DELIVERY AND SHIPMENT

Yunhua company can offer customers with different terms of delivery. Customers can choose shipping way by sea or by air according to urgency priority. YOO HEART packaging cases can meet sea and air freight requirement. We’ll prepare all files like PL, the certificate of origin, invoice and other files. There is a worker whose main job is make sure every robot can be delivered to customers port without a hitch in 40 working days.

After sale service
Every customer should know YOO HEART robot good before they buy it. Once customers have one YOO HEART robot, their worker will have 3-5 days free training in Yunhua factory. There will be a Wechat group or WhatsApp group, our technicians who are responsible for after sale service, electrical, hard ware, software, etc, will be in. If one problem happens twice, our technician will go to customer company to solve the problem.

FQA

Q1.Can you offer anti-explosion Painting robot?
A. In China, there are no brand can offer anti-explosion robot. If you use Chinese brand robot for painting, anti-static clothes should be worn and robot can only move path and input or output signals to painting machine.

Q2.What is Anti-static clothes? Can you supply?
A. Anti-static clothes is the one can prevent static electricity. During the painting process, there maybe some situation like sparks which will cause fire, this kind of clothes can prevent sparks.

Q3.Can you install vision inspections on painting robot?
A. For simple application, it’s ok for the vision inspection.

Q4.Can you offer complete solutions for painting application?
A. Usually our integrator will do that, for us, the robot manufacturer, we can supply painting machine and connected robot, you only need to move the robot on your path. And give a solution how the product supplies.

Q5.Can you show us some video about Painting application?
A. Sure, you can go to our Youtube Channel, there are a lot video

https://www.youtube.com/channel/UCX7MAzaUbLjOJJVZqaaj6YQ